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Privacy Policy (the "Site") is owned and operated by Echo Hearing Care, INC..

Echo Hearing Care, INC. can be contacted at:
(604) 259-7704
2533 W. Broadway, Vancouver, BC V6K 2E9



The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:


  1. The personal data we will collect

  2. Use of collected data

  3. Who has access to the data collected

  4. The rights of Site users; and

  5. The Site's cookie policy

This Privacy Policy applies in addition to the terms and conditions of our Site.



By using our Site users agree that they consent to:


  1. The conditions set out in this Privacy Policy; and

  2. The collection, use, and retention of the data listed in this Privacy Policy

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.


Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

  1. First and last name

  2. Date of birth

  3. Sex

  4. Email address

  5. Phone number

  6. Address

  7. Family physician's and 3rd party insurer information

  8. Personal Health Number; and

  9. Medical History

This data may be collected using the following methods:

  1. In certain circumstances, personal information is collected through our websites, which includes sending an email and filling up forms or questionnaires located on our website. We only use the person.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. Collecting and maintaining contact information; and

  2. Complying with the law

Who We Share Personal Data With


We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties

We may share user data with the following third parties:

  1. WorkSafe BC, Veterans Affairs or other insurers.

We may share the following user data with third parties:

  1. Personal information registration form, questionnaires and surveys..

We may share user data with third parties for the following purposes:

  1. Use of products or services

  2. Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it

  2. If it is required for any legal proceeding

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company in the event that we seek to sell the company

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored for We will keep personal Information only as long as receiving our services or as per legal requirements.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

Echo Hearing Care takes your privacy and protecting your personal information very seriously. In order to prevent unauthorized access, we have put in place reasonable procedures to safeguard and secure the information we collect online. No method of transmission over the Internet, or method of electronic storage is fully secure. Even though we use efforts to protect your personal information from unauthorized access, we are not responsible for the practices employed by websites or services linked to or from this website, including the information or content contained therein.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.


We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:
(604) 259-7704
2533 W. Broadway, Vancouver, BC V6K 2E9

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  1. Under the BC Freedom of Information and Protection of Privacy Act (FIPPA) you are entitled to access and amend any of your personal information by contacting us at


Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

  1. Functional cookies:

    • Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits

  2. Analytical cookies:

    • ​Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.

  3. Targeting cookies:

    • ​Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and

  4. Third-Party Cookies

    • ​Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

      • Veteran's affairs, WorkSafe, or other insurers engaged in providing services to the individual.



This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer at:
(604) 259-7704
2533 W. Broadway, Vancouver, BC V6K 2E9

Privacy Policy
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